Terms of Service

1. Who these terms are with

BlueFlow is operated by WorldLab Trading, Florinas Papakosta 3, 2326 Lakatamia, Cyprus, a company incorporated in the Republic of Cyprus ("BlueFlow", "we", "us", "our"). These terms govern your use of the BlueFlow mobile application and every service we provide through it.

You can reach us at support@blueflow.trade about anything in these terms.

In these terms, "you" means the person using BlueFlow, and "consumer" has the meaning given to it by the consumer protection law of the country you live in.

2. Agreeing to these terms

You agree to these terms and to our Privacy Policy when you create a BlueFlow account, and again each time you sign in. If you do not agree to them, do not create an account and do not use BlueFlow.

The version of these terms you agreed to is recorded against your account, together with the date. This version is 2026-09-11, effective 11 September 2026. Both documents ship inside the app, so the wording you agreed to is the wording in the build you agreed to it in, and you can read either of them at any time from the Account screen without a connection.

If you are agreeing on behalf of a company or another person, you confirm you are authorised to bind them, and "you" means them as well as you.

3. Eligibility

You must be at least 18 years old and legally able to enter a binding contract where you live. BlueFlow is a tool used to make decisions about real money, and we do not knowingly provide it to anyone under 18.

You confirm that you are not a person to whom we are prohibited from providing the service — including anyone subject to sanctions administered by the European Union, the United Nations, the United Kingdom, or the United States Office of Foreign Assets Control, and anyone located in a territory subject to comprehensive sanctions.

You confirm that using BlueFlow does not breach any law, regulation, or rule that applies to you, including any rule imposed by an employer, a licensing body, or a market you participate in.

4. What BlueFlow is

BlueFlow reads an image of a price chart that you supply, and returns a structured technical description of what is visible in that image: a directional bias, market structure, momentum and volume readings, price levels, scenarios, and what would invalidate them.

It is a reading of a picture, and only of that picture.

• It has no market data feed, no order book, no fundamentals, no news, and no connection to any exchange.
• It does not know your positions, your balance, your broker, your other holdings, your income, your tax position, or your obligations to anyone.
• It does not know whether the chart you sent is current, accurate, complete, or of the instrument you believe it is.
• It cannot see anything a chart does not show, and most of what moves a price is not on the chart.

10. Your account

You must give accurate information when you create an account and keep it up to date. You are responsible for everything done under your account and for keeping your sign-in credentials secure.

One account is for one person. Do not share it, sell it, rent it, or let anyone else use it. Tell us promptly at support@blueflow.trade if you believe your account has been used without your permission.

You may delete your account at any time from the Account screen. Deletion is permanent: it removes your profile, every analysis you have run, every chart you have uploaded, and every setup you were watching. There is no recovery.

11. Subscriptions and billing

BlueFlow includes a limited number of analyses each calendar month at no charge. A paid subscription removes that limit and unlocks the features described at the point of purchase.

BlueFlow subscriptions are sold through the Apple App Store or Google Play. Those stores are the sellers for that transaction: they take the payment, they set and display the price in your currency including any tax, they issue the receipt, and they administer the subscription. We never see or handle your card details.

Subscriptions renew automatically at the end of each period, at the then-current price, until you cancel. You cancel through your Apple or Google account settings — not through us, and not by deleting the app, which does not cancel anything.

Where a free trial is offered, its length and the price that follows it are shown on the purchase screen before you buy. A trial converts to a paid subscription automatically at the end of the trial period unless you cancel before it ends.

If a price changes, the store will tell you and, where the law requires it, will ask you to consent before the new price is charged. You can always cancel before a change takes effect.

12. Refunds and your right to withdraw

Because the store is the seller, refunds are requested from and decided by Apple or Google under their own policies. We cannot issue a refund for a store purchase, and asking us will cost you time — go to the store directly.

If you are a consumer in the European Union, the European Economic Area, or the United Kingdom, you have a statutory right to withdraw from a distance contract within 14 days. For digital content and digital services supplied immediately, that right can be lost once supply has begun with your express consent and your acknowledgement that you lose it. Where the store is the seller, you exercise this right with the store.

Nothing in this section limits any statutory right you have as a consumer, including a right to a remedy where a digital service is not as described or is not of satisfactory quality.

13. Acceptable use

You agree not to do any of the following.

• Use BlueFlow to break any law, regulation, or rule that applies to you.
• Upload anything you do not have the right to upload, or anything unlawful, or anything containing another person’s personal data.
• Present BlueFlow’s output to any other person as advice, as a recommendation, or as a signal — whether free or paid, and whether or not you say where it came from.
• Resell, sublicense, redistribute, or build a signal, advisory, or subscription service on top of the service or its output.
• Use BlueFlow to provide a regulated financial service to anybody.
• Attempt to access another user’s account or data.
• Probe, scan, or test the security of our systems, or circumvent any limit, paywall, or rate limit.
• Scrape, spider, or otherwise extract the service by automated means, or use it other than through the app we provide.
• Reverse engineer, decompile, or attempt to derive the underlying models, prompts, or scoring methodology, or use the service or its output to train, fine-tune, or evaluate any machine learning model.
• Interfere with the operation of the service or place an unreasonable load on it.

14. Your content

The charts you upload remain yours. You grant us a worldwide, non-exclusive, royalty-free licence to store, reproduce, and process them, and to transmit them to the model provider we use, strictly to provide the service to you and to keep your history available to you. We do not use your charts to train models, and we do not use them for any purpose other than producing and storing your analyses.

The licence ends when you delete the content or your account, except for copies we are required by law to keep and copies in routine backups, which are deleted on their ordinary cycle.

You confirm you have the right to upload each chart you send, and that uploading it does not breach any agreement you have with your broker, your exchange, or your charting platform. Some platforms restrict what may be done with their charts and their data. That is between you and them, and it is your responsibility to check.

15. Feedback

If you send us an idea, a suggestion, or a bug report, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use it in any way, with no obligation to you. Do not send us anything you want to keep or be paid for.

16. Our intellectual property

BlueFlow — its name, mark, interface, design, software, prompts, and scoring methodology — is owned by us or our licensors and protected by intellectual property law. These terms grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the app for your own trading, and nothing more. All rights not expressly granted are reserved.

You may use the analyses BlueFlow produces for you for your own purposes, including commercially, subject to section 13.

17. Third-party services

BlueFlow depends on third parties: a model provider, a database and authentication provider, a hosting provider, a subscription infrastructure provider, and the app stores. Their availability and their behaviour are outside our control, and an interruption or a change to any of them can interrupt or change BlueFlow. Our Privacy Policy names each of them.

Where you sign in with Apple or Google, your use of that sign-in is also governed by their terms. Where you buy through a store, your purchase is also governed by that store’s terms.

We are not responsible for any third-party service, website, broker, exchange, or platform, including any that BlueFlow links to or that you reach a chart through.

18. Availability and changes to BlueFlow

We provide BlueFlow on an "as available" basis. We do not promise it will be uninterrupted, timely, secure, or error-free, and we may change, suspend, or discontinue any part of it.

We may impose limits to protect the service, including on the number, size, or rate of analyses.

Where we discontinue a paid feature you are subscribed to, or make a change that materially reduces what your subscription provides, we will tell you in advance and you may cancel. Where the law requires it, you may be entitled to a refund of the unused part of your subscription period from the store that sold it.

21. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless WorldLab Trading, its directors, officers, employees, and contractors against any claim, liability, loss, damage, cost, or expense (including reasonable legal fees) arising out of your breach of these terms, your misuse of BlueFlow, your infringement of anyone’s rights, your provision of BlueFlow’s output to another person, or any trading decision you or anyone relying on you makes.

If you are a consumer, this section applies only where the loss was caused by your own breach or wrongdoing, and only so far as the law of your country of residence permits.

22. Suspension, termination, and survival

You may stop using BlueFlow and delete your account at any time.

We may suspend or terminate your access if you breach these terms, if we are required to by law, or if we discontinue the service. Where the reason allows it we will give you reasonable notice and, where you have a subscription and the termination is not for your breach, you may be entitled to a refund of the unused period from the store that sold it.

Termination does not end the sections that by their nature should survive it. Sections 5, 6, 7, 8, 9, 14, 15, 16, 19, 20, 21, 23, 24, 25, 26, 29, 30, and 32 survive.

23. Governing law

These terms, and any dispute arising out of or in connection with them or with BlueFlow, are governed by the law of the Republic of Cyprus, without regard to its conflict of law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods.

If you are a consumer habitually resident in the European Union or the European Economic Area, this choice of law does not deprive you of the protection of any mandatory provision of the law of the country you live in, as provided by Article 6 of Regulation (EC) No 593/2008 (Rome I). If you are a consumer in the United Kingdom, the equivalent protections of UK law apply to you. If you are a consumer in Australia, nothing in these terms excludes any guarantee under the Australian Consumer Law.

24. Complaints, and where a dispute is heard

Before starting formal proceedings, contact us at support@blueflow.trade with the detail of your complaint and give us thirty days to resolve it. We will acknowledge your complaint and give you a substantive response within that period. Most disputes end here, and this step costs you nothing.

If it is not resolved, the courts of the Republic of Cyprus have jurisdiction, and each party submits to them — except as stated below, and except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

If you are a consumer habitually resident in the EU or the EEA, this does not change your rights under Articles 17 to 19 of Regulation (EU) No 1215/2012 (Brussels I recast): you may bring proceedings against us in the courts of the country you live in as well as in Cyprus, and we may bring proceedings against you only in the courts of the country you live in. The same applies to consumers in the United Kingdom under the equivalent UK rules.

You may also be able to take a dispute to an out-of-court alternative dispute resolution body in your own country. We are not obliged to use any particular ADR body, and we will tell you in our final response to a complaint whether we are willing to use one in your case.

26. Time limit for bringing a claim

To the extent permitted by law, any claim arising out of or relating to these terms or to BlueFlow must be brought within one year of the date on which the claim arose, and after that it is permanently barred.

If you are a consumer, this section does not shorten any limitation period that the mandatory law of your country of residence gives you.

27. Force majeure

We are not liable for any failure or delay caused by something outside our reasonable control, including an act of God, war, civil unrest, terrorism, epidemic, industrial action, failure of a public network or utility, an outage or change at a third-party provider we depend on, a governmental or regulatory act, or a cyberattack.

28. Notices and electronic communications

You consent to receive communications from us electronically — in the app, or by email to the address on your account — and you agree that electronic communications satisfy any legal requirement that a communication be in writing. Keep your email address current: a notice sent to the address on your account counts as received.

Notices to us must be sent to support@blueflow.trade and, where formal service is required, to WorldLab Trading at Florinas Papakosta 3, 2326 Lakatamia, Cyprus.

29. Apple and Google

These terms are between you and us. They are not between you and Apple, and not between you and Google, and neither store is responsible for BlueFlow or its content.

Where you obtained BlueFlow from the Apple App Store, the following also applies.

• Your licence to use BlueFlow is a non-transferable licence to use it on an Apple-branded device that you own or control, as permitted by the App Store Terms of Service.
• Apple has no obligation to provide any maintenance or support for BlueFlow.
• If BlueFlow fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to BlueFlow.
• We, not Apple, are responsible for any claim relating to BlueFlow, including product liability claims, any claim that BlueFlow fails to conform to a legal or regulatory requirement, and any claim under consumer protection or similar law.
• We, not Apple, are responsible for investigating, defending, settling, and discharging any third-party claim that BlueFlow infringes that party’s intellectual property rights.
• You confirm you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and, on your acceptance, have the right to enforce them against you as a third-party beneficiary.

30. Export controls and sanctions

You may not use or export BlueFlow except as authorised by the law of Cyprus, the European Union, and any other law that applies to you. You confirm that you are not located in, and will not use BlueFlow from, a territory subject to comprehensive sanctions, and that you are not a person with whom dealing is prohibited.

31. Changes to these terms

We may update these terms as BlueFlow changes or as the law requires. The current version and its effective date always appear at the top of this document, and the version you accepted is recorded against your account.

Where a change materially reduces your rights or increases your obligations, we will give you reasonable notice in the app or by email before it takes effect, and you will be asked to accept the new version. If you do not accept it, stop using BlueFlow and, if you have a subscription, cancel it through the store before the change takes effect.

32. General

If any provision of these terms is held invalid or unenforceable, it is limited or removed to the minimum extent necessary and the rest remain in full force.

Our failure to enforce a provision is not a waiver of it, and no waiver is effective unless in writing.

You may not assign or transfer these terms. We may assign them to a successor in connection with a merger, an acquisition, or a sale of assets, on notice to you.

Except as stated in section 29, nobody other than you and us has any right to enforce these terms.

These terms and the Privacy Policy are the entire agreement between you and us about BlueFlow, and replace anything said or written before.

These terms are written in English. Any translation is provided for convenience, and the English version governs to the extent the law permits.

33. Contact

Email: support@blueflow.trade

WorldLab Trading, Florinas Papakosta 3, 2326 Lakatamia, Cyprus.